Privacy Policy

1. Introduction

Book My Tempo Traveller ("we", "us", or "our") operates the website bookmytempotraveller.com. This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding that information. By using our website or contacting us via WhatsApp or email, you agree to the practices described here.

2. Information We Collect

We collect information in the following ways:

• Information you provide voluntarily — When you contact us via WhatsApp or email, you may share your name, phone number, email address, travel dates, city, and group size.
• Automatically collected data — Our website may collect standard web analytics data such as page views, browser type, device type, and approximate geographic location (city or region level) through analytics tools. This data is aggregated and does not personally identify you.
• Cookies — We may use essential cookies to ensure the website functions correctly. We do not use advertising or tracking cookies.

3. How We Use Your Information

We use the information you provide to:

• Respond to your booking or pricing enquiries
• Prepare and deliver quotes and booking confirmations
• Issue GST-compliant invoices
• Improve our service and website based on usage patterns
• Contact you regarding your booking or for follow-up feedback

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Data Retention

We retain your booking-related information for as long as is necessary to fulfil the booking and comply with applicable legal and tax obligations (typically 7 years for GST records). WhatsApp conversations are subject to WhatsApp's own data retention policies.

5. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Booking confirmations may require sharing your contact details with our vehicle operators solely for the purpose of completing your trip.

6. Your Rights

You have the right to request access to, correction of, or deletion of the personal information we hold about you. To exercise any of these rights, please contact us at hello@bookmytempotraveller.com. We will respond within 30 days.

7. Security

We take reasonable steps to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will indicate the date of the most recent update at the top of the page. We encourage you to review this policy periodically.

9. Contact

For any questions about this Privacy Policy, please contact us at hello@bookmytempotraveller.com.